Elements and Performance Criteria
- Determine information and communications technology requirements
- Identify the full range of hardware and software requirements relevant to the anticipated start-up level of business and available space
- Determine and decide on the type of internet connection needed to fulfil business requirements
- Identify suitable suppliers of hardware and software and appropriate support services
- Compare and analyse pricing and payment options to determine the most suitable information and communications technology goods and services for the business
- Install hardware and software products
- Determine suitable location for hardware, taking into account occupational health and safety (OHS) and environmental considerations
- Follow set up instructions for hardware in accordance with manufacturers' specifications
- Follow instructions on installation for all software applications and upgrades
- Install and test the connection device in accordance with vendor instructions
- Trouble shoot/resolve common malfunctions